Privacy policy

Effective Date: 29-08-2026

At NIKNIK, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

1. Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

* Full name
* Mobile number
* Email address
* Billing and shipping address
* Order and purchase details
* Measurements or fitting information, where required
* Payment and transaction-related information
* Information you provide when contacting our customer support team

2. How We Use Your Information

We may use your information to:

* Process and fulfil your orders
* Arrange delivery and shipping
* Communicate with you about your order
* Assist with fitting or alteration requests
* Process payments securely
* Provide customer support
* Improve our products, website, and customer experience
* Send promotional or marketing communications where permitted

3. Payment Information

Payments may be processed through secure third-party payment providers. NIKNIK does not store your complete card, UPI, banking, or other sensitive payment credentials on our servers.

Payment information is handled according to the security and privacy policies of the respective payment provider.

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as:

* Courier and delivery partners
* Payment service providers
* Website and technology service providers
* Customer support or operational partners

These parties receive only the information necessary to provide their services.

5. International Orders

For international orders, your information may need to be shared with shipping partners, customs authorities, or other relevant service providers to facilitate delivery and customs clearance.

International shipments may also be subject to the privacy and data-processing requirements of the destination country.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and improve your shopping experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including order fulfilment, customer support, legal, accounting, and regulatory requirements.

9. Your Rights

Depending on applicable law, you may have the right to:

* Request access to the personal information we hold about you
* Request correction of inaccurate information
* Request deletion of your information, where legally permitted
* Withdraw consent for certain communications
* Opt out of promotional communications

To make a privacy-related request, please contact us using the contact details provided on our website.

10. Third-Party Links

Our website may contain links to third-party websites or services. NIKNIK is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing their respective privacy policies before providing personal information.

11. Children’s Privacy

Our website and services are not intentionally directed towards children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.

12. Changes to This Privacy Policy

NIKNIK may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws.

Any updated version will be published on this page with the revised effective date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

NIKNIK
Email: niknikhouseoffashion@gmail.com
Phone/WhatsApp: 79999 00014

By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.